Privacy Policy

Last updated: December 2025

INTRODUCTION

References to JsPedia in this Privacy Policy may mean JsPedia, JsPedia affiliates, group companies, and JsPedia subsidiaries, including JsPedia Representatives, namely legal, accounting, or other JsPedia advisors who provide professional services to JsPedia, and third parties cooperating with JsPedia, namely partners, vendors, and subcontractors.

This Privacy Policy is an inseparable part of, and forms a single unit with, the JsPedia Terms and Conditions. Capitalized terms used in this Privacy Policy have the same meanings as those set out in the JsPedia Terms and Conditions.

JsPedia has the right to update this Privacy Policy from time to time to keep it relevant and current with changing technology, applicable laws, JsPedia's evolving business practices, and the needs of JsPedia users. If any changes are made to this Privacy Policy, JsPedia will indicate a "Last Updated Date".

THIS PRIVACY POLICY CONSTITUTES AN AGREEMENT THAT IS A BINDING CONTRACT BETWEEN THE USER AND JSPEDIA. THE USER KNOWINGLY AND VOLUNTARILY AGREES TO THESE TERMS IN ORDER TO USE THE SERVICES ON THE JSPEDIA PLATFORM.

APPLICABLE LAWS AND REGULATIONS

JsPedia is subject to all applicable laws, regulations, and government policies of the Republic of Indonesia, including those governing electronic information and transactions, the operation of electronic systems, and the protection of Users' personal data; including all implementing regulations and amendments to those regulations that govern and protect the use of Users' important data and information.

DATA COLLECTION AND PROTECTION

JsPedia has the right to request User data and information, including the following:

JsPedia account information:

Name and Username
Email Address
Phone Number
Address and/or location
Profile (Date of Birth, Gender)
Transaction and financial information
Game ID and Server information

User activity information:

User behavior on JsPedia and/or while using the Services
Product, feature, and service selection information
User preference and interest information
User activity records (logs), including device IP address, access date and time, and browser type
Survey results sent by JsPedia

By providing the information above, the User waives the right to any claims, losses, demands, and lawsuits that may arise from the collection, storage, use, utilization, and/or disclosure of information, including personal information, within the JsPedia System.

The User hereby gives explicit consent to JsPedia to obtain, collect, process, analyze, store, display, use, utilize, publish, transmit, disclose, disseminate, delete, and destroy the personal data and information that the User submits to the JsPedia System.

JsPedia protects all information provided by Users when using all JsPedia services, including maintaining the confidentiality, integrity, and availability of the personal data it manages.

DATA USE, STORAGE, AND PROCESSING

JsPedia will collect, use, store, utilize, process, analyze, transmit, and disclose Users' Personal Data for the following purposes:

1. Service and Transaction Processing

Receiving, processing, and verifying the selection, ordering, purchase, and payment of digital products and game top-ups. This includes data verification, order-related communication, and monitoring of User transaction patterns.

2. Service Improvement

Providing functionality, analyzing performance, fixing errors, and improving the usability and effectiveness of the JsPedia Services.

3. Recommendations and Personalization

Recommending features, products, and services that may interest Users, and understanding User preferences and interests to personalize their experience.

4. Legal Compliance

Complying with laws and regulations and responding to emergencies, court orders, or official requests from competent authorities.

5. Communication

Communicating with Users regarding the Services through various channels (phone, email, chat, notifications).

6. Fraud Prevention

Preventing and detecting fraud and abuse to protect the security of Users and JsPedia.

DATA RETENTION

User data and information on the Platform will be stored for as long as it is used for the purposes described in this Privacy Policy and as required by applicable laws and regulations. JsPedia will stop storing User data and information immediately once JsPedia considers that the collected data no longer serves the purpose for which it was collected, its storage is no longer necessary, or it is not permitted to be stored or is required to be deleted by applicable law.

DATA DELETION

Users may withdraw their consent regarding the use of their personal data and information, including stopping use of or access to the Services and/or closing their account, subject to the provisions of applicable laws and regulations.

Subject to applicable laws and regulations, Users may request data deletion from JsPedia through Customer Service by attaching:

A data deletion request form
Valid proof of identity (national ID card/driver's license/passport) matching the identity on the JsPedia account
The reason for the deletion request

JsPedia reserves the right to continue storing User data during the retention period established in accordance with laws and regulations.

LIMITATION OF LIABILITY

Users are responsible for the security of, and for mitigating breaches of, their own JsPedia Account, such as keeping their Personal Data confidential, applying appropriate safeguards, limiting access, creating strong passwords, and protecting their OTP (One Time Password).

Users are responsible for any misuse of passwords or misuse of the Platform created and used by the User or by third parties.

JsPedia is not responsible for the exchange and provision of Users' personal data and information carried out by Users themselves, including between Users.

JsPedia is responsible for the JsPedia Platform, including the protection and safeguarding of personal data confidentiality, including notifying Users in the event of a failure in personal data protection.

COOKIES

Cookies are small data stores located on a computer or other device such as a smartphone or tablet when the User browses and/or visits JsPedia.

The User's computer or other device will automatically accept Cookies when the User browses and/or visits the JsPedia Platform and when the User uses JsPedia services. However, the User may choose to modify or refuse the use of Cookies through their web browser settings.

JsPedia uses Google Analytics for Platform development and advertising. Users can opt out of this feature by downloading the Google Analytics Opt-Out Add-on for their web browser.

INTELLECTUAL PROPERTY RIGHTS

All works contained in the Services or Platform and their supporting systems, including but not limited to: layout, design and appearance, logos, photos, images, names, marks, words, letters, numbers, text, and color arrangements, are entirely the Intellectual Property of JsPedia.

Users are not permitted to:

Copy, modify, adapt, or create derivative works of the Platform
License, sell, or distribute the Platform to third parties
Publish or reproduce copyrighted material without consent
Reverse engineer the JsPedia application
Launch automated programs that may disrupt the Platform's performance

CHANGES TO THE PRIVACY POLICY

JsPedia has the right to update and/or change the Privacy Policy from time to time as necessary for the security and comfort of User transactions on the JsPedia Platform without prior notice. The User hereby agrees that the User is responsible for carefully reading and reviewing this Privacy Policy from time to time to be aware of any updates and/or changes. By continuing to access and use the services on the JsPedia Platform, the User is deemed to agree to any updates and/or changes to this Privacy Policy.

CONTACT US

If you have any questions about this Privacy Policy or would like to submit a request regarding your personal data, please contact our Customer Service team via the in-app chat feature or by email at [email protected].